Triage Shopify low-star reviews into prioritized briefs

This skill takes rows of public Shopify App Store review text and produces one prioritized brief a product or support owner can act on: what kind of problem each review describes, how badly it can hurt, what to do first, and where the original wording came from. It is built for the case where low-star reviews arrive scattered across several app listings plus a few watched competitors, and the failure mode being solved is treating them all as equally urgent instead of sorting them into a P0-P3 brief.

The prioritization rubric itself is not invented by this skill. It states the rule set is the published rule set behind a free review triage worksheet and a manual triage guide, reproduced here so that a manual pass, the worksheet, and this skill sort the same row the same way.

Use it when you are an independent Shopify app team or an agency running app support, and low-star public reviews are arriving across several of your own listings plus a few competitor listings you watch, and you need them turned into one prioritized, actionable brief rather than read one at a time.

Inputs are rows of public Shopify App Store review text, potentially spanning several app listings and competitor listings. Outputs are a single prioritized brief per batch, with each review classified by problem type, severity (a P0-P3 priority), a recommended first action, and a citation back to the original review wording.

It is for independent Shopify app teams and the agencies that run their support, who need a consistent, worksheet-matching way to triage scattered public reviews into a priority order.