18 AI tools for Comms & support
A Customer Success bundle combining Notion, Google Drive, and dedicated agents to onboard clients, track health, and prevent churn.
An autonomous Support Responder agent that resolves tickets and systematically documents recurring issues as product insights.
A conversational AI flow design skill covering intent routing, slot filling, error recovery, and conversation analytics.
Design a customer feedback loop spanning surveys, sentiment analysis, dashboards, routing, and follow-up actions.
Create searchable FAQ documentation organized around user questions, clear steps, troubleshooting, related answers, and ongoing maintenance.
Troubleshoot WhatsApp in Kapso: search logs, trace message delivery, debug webhooks, triage API errors and read health checks.
Java skill for real-time chat with Azure Communication Services - threads, messages, participants, and read receipts.
Compatibility alias of internal-comms: draft 3P updates, newsletters, FAQs and incident reports from approved sources.
Skill for drafting internal communications - 3P updates, newsletters, FAQs, status and incident reports - from repeatable formats.
Minimal standard-library Python scripts that connect to an XMPP server, send one chat message and listen for replies, for debugging XMPP flows.
Expert guidance for designing support ticket workflows - routing rules, escalation tiers, SLA targets, and automation for assignment and outreach.
MCP server for Gmail - list, send, delete, summarize emails and labels, with optional semantic search via RAG.
mcp-notify pushes messages to WeChat Work, DingTalk, Telegram, Bark, Lark, Feishu, Ntfy, PushPlus, and Home Assistant via one MCP server.
