Discover Customer Pain Points for Marketing
Uncover customer pain points across functional, emotional, social, and financial dimensions and turn them into marketing copy.
Why it matters
Uncover the core functional, emotional, social, and financial pain points your target customers experience. Articulate these pain points into compelling marketing copy that resonates and drives action.
Outcomes
What it gets done
Identify customer pain points across multiple categories (functional, emotional, social, financial).
Generate specific pain point statements for use in marketing copy.
Understand the depth of pain points from surface-level to root cause.
Tailor pain point discovery to specific products, target customers, and jobs-to-be-done.
Install
Add it to your toolbox
Run in your project directory:
curl -fsSL https://spark.entire.vc/get/vb-customer-pain-points | bash Overview
Customer Pain Point Discovery
A customer pain point discovery prompt covering five pain point categories, a four-level depth framework, and translation into marketing copy structure. Use it when writing customer-facing marketing copy that needs to resonate with a specific, well-articulated pain point.
What it does
This prompt uncovers and articulates the pain points that drive a target customer's purchasing decisions. Given a product/service, target customer profile, job-to-be-done, current alternatives, and solution category, it generates pain point statements across five categories - functional (task inefficiency, e.g. "It takes too long to..."), emotional (feelings, e.g. "I'm frustrated that..."), social (perception/status, e.g. "My team thinks I'm..."), financial (cost/ROI, e.g. "We're wasting money on..."), and process (workflow) - plus ready-to-use pain point statements for marketing copy. It applies a four-level depth framework moving from surface ("We need a better CRM") to impact ("We're losing deals because of poor follow-up") to root cause ("Reps spend 30% of time on data entry instead of selling") to emotional ("I'm afraid we'll miss our number and I'll lose my job"), and shows how to translate a pain point into headline/body/CTA copy structure (address the pain directly, agitate then solve, promise relief).
When to use - and when NOT to
Use this prompt when researching or writing customer-facing messaging that needs to resonate with a real pain point - generating pain points across the five categories for a target customer, drilling a surface-level pain point down to its root cause and emotional core, or translating a pain point into a headline-body-CTA copy structure.
It does not replace direct customer research (interviews, support tickets) - it structures and articulates pain points from known customer context rather than discovering entirely new ones from scratch.
Inputs and outputs
Inputs are the product/service, target customer (job title, industry, company size), job-to-be-done, current alternatives, and solution category. Outputs include categorized pain point statements, for example the depth-level progression:
Level 1 - Surface: "We need a better CRM"
Level 2 - Impact: "We're losing deals because of poor follow-up"
Level 3 - Root Cause: "Reps spend 30% of time on data entry instead of selling"
Level 4 - Emotional: "I'm afraid we'll miss our number and I'll lose my job"
Other outputs include functional/emotional/social/financial/process pain point lists, and copy translating a pain point into a headline ("Stop Losing Deals to Poor Follow-Up"), agitate-then-solve body copy, and a relief-promising CTA.
Who it's for
Marketers and product marketers writing customer-facing copy who need pain points articulated at the right depth and category rather than a generic "our product is better" pitch.
Source README
Customer Pain Point Discovery
Uncover and articulate the pain points that drive purchasing decisions.
Prompt Template
Identify customer pain points for:
**Product/Service:** [What you offer]
**Target Customer:** [Job title, industry, company size]
**Job-to-be-Done:** [What they're trying to accomplish]
**Current Alternatives:** [How they solve it now]
**Your Solution Category:** [Type of product]
Generate:
1. Functional pain points (task-related)
2. Emotional pain points (feelings)
3. Social pain points (perception/status)
4. Financial pain points (cost/ROI)
5. Process pain points (workflow)
6. Pain point statements for marketing copy
Pain Point Categories
Functional Pain Points
What's broken or inefficient
- "It takes too long to..."
- "I can't get accurate data on..."
- "The current process requires manual..."
- "There's no way to..."
Emotional Pain Points
How they feel
- "I'm frustrated that..."
- "I'm worried about..."
- "I'm overwhelmed by..."
- "I'm embarrassed when..."
Social Pain Points
How others perceive them
- "My team thinks I'm..."
- "Leadership questions..."
- "I look bad when..."
- "My reputation suffers because..."
Financial Pain Points
Money and resources
- "We're wasting money on..."
- "We can't afford to..."
- "The ROI is unclear..."
- "Hidden costs keep..."
Pain Point Depth Levels
Level 1 - Surface: "We need a better CRM"
Level 2 - Impact: "We're losing deals because of poor follow-up"
Level 3 - Root Cause: "Reps spend 30% of time on data entry instead of selling"
Level 4 - Emotional: "I'm afraid we'll miss our number and I'll lose my job"
Using Pain Points in Copy
Headline: Address the pain directly
"Stop Losing Deals to Poor Follow-Up"
Body: Agitate, then solve
"When your reps spend hours on data entry, they're not selling. And when they're not selling, deals slip away."
CTA: Promise relief
"Get 10 Hours Back Per Rep, Per Week"
FAQ
Common questions
Discussion
Questions & comments · 0
Sign In Sign in to leave a comment.