Load Intercom help articles into LlamaIndex
Intercom Loader fetches text from Intercom help articles via API and parses HTML to load documentation into LlamaIndex.
Why it matters
Extract and load help article content from Intercom into LlamaIndex for indexing and retrieval. This enables users to build RAG applications and search systems on top of their Intercom knowledge base by fetching article text via the Intercom API and parsing HTML content.
Outcomes
What it gets done
Authenticate with Intercom API using access token
Fetch help article data from Intercom account
Parse HTML content and extract clean text using BeautifulSoup
Format articles as LlamaIndex documents ready for indexing
Install
Add it to your toolbox
Run in your project directory:
curl -fsSL https://spark.entire.vc/get/li-reader-readers-intercom | bash Overview
Intercom Loader
Intercom Loader is a LlamaIndex data reader that fetches text from Intercom help articles using the Intercom API. It parses HTML content with BeautifulSoup to extract clean text and loads it into LlamaIndex. Use Intercom Loader when you need to load your Intercom help center content into LlamaIndex. It requires an Intercom access token.
What it does
Intercom Loader retrieves text content from Intercom help articles using the Intercom API and loads it into LlamaIndex. It uses BeautifulSoup to parse HTML and extract clean text from articles.
When to use - and when NOT to
Use Intercom Loader when you need to load your Intercom help center content into LlamaIndex. It fetches help articles through the Intercom API.
Do NOT use this loader if you don't have an Intercom access token with appropriate permissions to read help center content.
Inputs and outputs
You provide an Intercom account access token. The loader returns documents containing the parsed text content from your Intercom help articles.
Integrations
Intercom Loader is designed to be used as a way to load data into LlamaIndex. It uses BeautifulSoup internally for HTML parsing.
Installation:
pip install llama-index-readers-intercom
Basic usage:
from llama_index.readers.intercom import IntercomReader
loader = IntercomReader(intercom_access_token="my_access_token")
documents = loader.load_data()
Who it's for
Intercom Loader is built for developers who need to load Intercom help documentation into LlamaIndex.
Source README
Intercom Loader
pip install llama-index-readers-intercom
This loader fetches the text from Intercom help articles using the Intercom API. It also uses the BeautifulSoup library to parse the HTML and extract the text from the articles.
Usage
To use this loader, you need to pass in an Intercom account access token.
from llama_index.readers.intercom import IntercomReader
loader = IntercomReader(intercom_access_token="my_access_token")
documents = loader.load_data()
This loader is designed to be used as a way to load data into LlamaIndex.
FAQ
Common questions
Discussion
Questions & comments · 0
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