Boost Customer Retention and Growth

This bundle connects MCP servers, skills, and agents into a single customer-success workflow. Notion serves as the knowledge base and account tracker, holding health scores and interaction history. Google Drive holds onboarding materials, case studies, and best practices. A Memory server retains context about each client and their needs across sessions.

On top of these, the Customer Success skill supplies success methodologies, metrics, and processes, and the Churn Prevention Playbook skill supplies churn-prevention strategies. Four agents put that knowledge to work: the Customer Onboarding Agent builds personalized onboarding plans, the Churn Prevention Agent flags risk and recommends retention actions, the Customer Feedback Agent collects and analyzes feedback, and the Customer Success Manager agent runs the full customer-success cycle end to end.

Account health is tracked through a Health Score model that rolls up product usage, support ticket volume, NPS, feature adoption, and engagement into a single score and status label (for example, "At Risk").

This bundle is built for Customer Success managers and teams responsible for retention and for growing revenue from an existing customer base. It is designed to cut churn by 30%+, grow NPS, and increase upsell and cross-sell - turning satisfied customers into advocates.

1. Onboard the client with the Customer Onboarding Agent, which can build a 30-60-90 day plan from the product, client profile, goals, and key stakeholders.
2. Track account health in Notion using the Health Score model.
3. Collect feedback with the Customer Feedback Agent.
4. Prevent churn with the Churn Prevention Agent.

Customer Success managers and teams accountable for retention, account health, and growing revenue from existing customers.